Andre Emilio is dedicated to men’s elegance. The brand philosophy is to offer clothing of unparalleled quality, to stick to the classic clothing yet to challenge the boundaries through new cut, fittings, design and color.
Expertise, craftsmanship and service both pre sale and after sale remain the pillars of the brands entity. The brand is built on its highly personalized service that is reliant on the relationship between the craftsman and the customer. They style, cloth, cut and fit are impeccably tailored to the gentlemen’s requirements.
Our tailoring process transforms the cloth into a piece of art. Which has exact details with the line and balance in harmony. The bespoke process is the peak of the sartorial precision. Exquisite, hand worked details are added as the garment reaches completion –fine buttonholes, horn buttons and other discreet items reflect our attention to detail. The end result is an elegant garment that will last a lifetime.
At Andre Emilio.com,we have a priority aim to enhance the experience of our valuable customers.We guarantee the rights of our customers and keep them aware at every instant by offering advice through Andre Emilio.com, social media, and catalog. The below mentioned policy is for the same services and applicable to all the placed orders at national & international level.
Items that can be Exchanged
We are giving the facility of exchange service in case of receiving the defective product or not in accordance with our customer’s specifications.
Items that cannot be Exchanged
Procedure for Exchange
For exchange of your purchased item, please email at firstname.lastname@example.org, our customer care will handle your query. You can exchange the item to our provided address written below under the title ‘Exchange Address, please note the courier cost of exchange the item will be borne by the customer if issue is other than damage of product . In case the item is damaged or the size you ordered is not the size you received, Please note that we do not accept the exchange for those products that are not purchased through www.andreemilio.com
Procedure of exchange through AndreEmilio.com:
We are providing the facility of exchange on our Andreemilio stores also no matter if the product is purchased through Andre Emilio.com
With original receipt
You can exchange the defective item (if any), unwashed, and unworn within ten days of purchase; the original purchase receipt will be required for exchanging the item with full paid price.
Without original receipt:
You will be facilitated with exchange service during the course of 7 working days after the delivery of product. The original receipt of product will be required for your ease and our convenience.
Dear Customer, please use the mentioned below address for exchanging of products, or follow the instruction of our Customer Care Representative; you will have the adjustment of shipping fee in the next order.
Fashion Central, Fortune Mall, 20-C, Block C-3, MM Alam Road Gulberg III, Lahore.